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Frequently Asked Questions

Products

Q What does the term "generic" mean?
Q Why do generic medicines cost less than brand ones?
Q Do you sell brand name pills?
Q What is the quality of generic drugs?
Q Are the generic pills sold here FDA approved?
Q What is the difference between Soft and Regular medicine?
Q Is there a difference between 50mg and 100mg ED tabs? What should be my starting dosage?
Q Do you require a prescription before purchasing on your site?

Shipping and Delivery

Q What shipping rates do you have?
Q Do you ship internationally?
Q How orders are being sent?
Q What if the package is damaged or something is missing?
Q Can my order be delayed at customs?
Q What sum do I have to pay if you reship the product?
Q Why I still haven't received my order?
Q What shipping method do you offer?
Q What if the order isn’t received during the delivery time?

Payments and order processing

Q How can I order from you?
Q When will my credit card be charged?
Q Can I cancel the order and can I get my card credited?
Q How can I check the status of my order?
Q What if I didn't find an answer to my question here?
Q What payments do you accept?
Q Do you have the money back guarantee?